Smart device volume settings might be inappropriately set. Check the following settings in your device. Allow Dario to use the microphone Go to Settings Tap Privacy Then Microphone Switch on Dario Set Mono Audio Go to Settings Tap General Then Accessibility Switch off Mono Audio Adjust Audio Balance Go to Settings Tap General Then Accessibility Set audio balance between L & R Adjust Music Volume Go to Settings Tap Music Then Volume Limit Set Volume to maximum, and switch off EU volume Adjust Ringer and alerts Volume Go to Settings Tap Sounds Set ringer and alerts volume to maximum