ALLDario Smart Glucose MeterDario ApplicationWeb PortalPricing

    The Dario is cleared for use in the USA with the following devices and operating systems:

    Supported iOS phones: iPhone 4S, 5, 5S, SE, 6, 6 Plus, 6 S, 6 S Plus

    iOS Operating System: 8.1, 9, 9.3, 10, 10.1, 10.2, 10.3

    Supported Android phones: LG G2, G3, G4. Samsung Galaxy S3, S4, S5. Galaxy Note 3, Note 4, Note 5

    Android Operating System: 4.2, 4.3, 4.4, 5, 6

    A default language is selected during the sign up process according to your region. However, you may change your language at any time in the account setting screen
    Yes, you can run other apps with the Dario is open, but in some cases it might slow things down. It is best to close all other apps before taking a blood glucose measurement with your Dario. In some case, music applications or sound boosters can affect how your Dario performs.
    In order for the Dario to work with your SmartPhone, the app needs access to certain parts of your phone – like the microphone and audio jack. Dario also needs access to your contacts so you can easily send a hypo alert or sent your results to your healthcare team. Your location is needed if you want to chart where you are or alert someone to where you might be if you are having a hypo.
    Your data is stored in our secure “cloud” server and is compliant with HIPPA and other international privacy laws.
    Sharing your results is easy. Tap on MY DIABETES RESULTS > Tap on LOGBOOK & CHARTS > Then tap on the icon with three connected dots next to the plus symbol. SHARE LOGBOOK will appear on your screen. You can tap the gray plus symbol next to the “TO” to enter an email address from your phone’s contact list and select the time frame of reading you would like to send. You can do this in a PDF file, CSV. or PDF Summary.
    It is important to keep your phone charged or to have a backup battery for your phone. You can always ask a friend nearby with a compatible smartphone to download the app so you can take a blood glucose reading. You can just use your email and password to log in. Just remember to delete the app or log out of your account from their phone in order to keep your data secure.
    If you receive an error message or your Dario is not connecting, contact customer support toll-free in the U.S. at 1-800-895-5921, 9:00 AM – 5:00 PM EST Monday through Friday or visit www.mydario.com
    As long as you have a good connection to Wi-Fi or data, your Dario should sync automatically. If you want to manually sync your Dario, you can do so by tapping on SETTINGS > ACCOUNT > INFORMATION > Sync Account.
    Yes, Dario is integrated with Apple Health Kit. From the Dario App, just go to SETTINGS > CONNECTED APPS to complete the integration.
    Dario is currently integrated with RunKeeper and Apple Health Kit. More are apps are on the way!
    The Dario app can remind you to test your blood glucose. You can set your own preferences in the Dario app by tapping on MANAGE MY GOALS > MY REMINDERS. You can set it to 1 hour, 1.5 hours, 2 hours, 2.5 hours, 2.5 hours, 4 hours, and 6 hours.
    The Dario App insulin calculator is not available in the USA.
    If someone calls you while you are testing your blood sugar and you didn’t receive the result yet, you should test again with a new Dario strip. You can test in the Do Not Disturb or Airplane Mode if you want to test without interruption.
    If your phone has been connected to Wi-Fi or data, then the data should automatically sync. No need to worry! You also have the option to manually sync your Dario app in your Account Settings.
    The ability to edit or delete your blood glucose reading varies by region and depends on your country’s regulations. Please check with your local distributor. To edit or delete and entry tap on MY DIABETES RESULTS > Tap on LOGBOOK & CHARTS > Swipe to the right on the entry you want to change. Tap on the X to delete. Tap on the pencil icon to adjust the measurement. Be sure to tap on the check mark in the upper right hand corner to save your entry.
    In addition to your blood glucose levels, you can log your daily carb and calorie intake, insulin doses, physical activity, and mood. If you want to log something that is not in the previously mentioned categories, you can jot down whatever you like in our notes section.
    Yes, you can take a reading without logging into the Dario app. After one failed log in attempt, you can tap on “unregistered measurement” and be brought to the data entry screen. After three failed attempts, you will automatically be brought to the screen “Log In Failed” and you will be asked if you want to take an unregistered measure. If you want to add your measurement in later to your daily statistics, be sure to take a screen shot so you have a recording. Because you are not logged in during the measurement it will not be saved in your logbook.

    Resetting your password is simple. Underneath the “Log In” button, tap “FORGOT PASSWORD” to reset your password. You can also reset your password via the web portal at http://portal.mydario.com

    Make sure that you are entering the correct email address and password. If you signed up with Facebook, you can try to log in with the default email address that is linked to your Facebook page. If this doesn’t work, underneath the “Log In” button, tap “FORGOT PASSWORD” to reset your password. You will receive an email to reset your password (check your spam folder if you don’t find it).